Find out what's wearing your crew down. Fix it before they quit.
Everyone on your team gets about 15 minutes with a neutral AI interviewer, on their own phone, without their name on it. You get one report on what to fix first and, with a paid round, a free check 30 days later on whether it worked. From their first week to the day they leave, and the six months after.
Everyone on your team gets about 15 minutes with a neutral AI interviewer, on their own phone, without their name on it.
Built by Joe Kim: 17 years in HR and benefits, including two Michigan PEOs and 14 years with five unions at a Detroit-area transit authority.
No app to install. English or Spanish. A topic only reaches you once five people have raised it.
Four steps. Two are yours, and they take about ten minutes. We handle the conversations and the report.
Most teams start with a stay interview. There are eight other kinds of round, from exit interviews to a check before a schedule change. See them all →
Two pages. Your operations manager will read both of them.
Three numbers, the themes ranked by how many people raised them, the quotes that make each one real, and three things to do this quarter.
After the report, post what you heard. The team sees it, and the next round asks whether it happened. →
From their first day to their last. And after.
Heardby Onward
Help the people you let go find their next job.
One small step a day, on their phone, built from their own work history, for 180 days. You pay once. They keep going until they land.
$199 a person for 180 days, charged only when they start.
English and Spanish. No app to install.
Works for any team. Built for the ones on their feet.
"I can handle nights. I can't handle finding out Thursday that my Monday is gone."
They say it on breaks. They don't say it to you.
Your first round is free for teams up to 40.
Listen
Conversations of about 15 minutes and the two-page report.
Respond
Tell the crew what you heard, rehearse the team talk, and track your promises.
Keep listening
Open line, benefits line, plain-language rewrites, and a realistic job preview.
The ongoing tools come with the $750 tier and up.
Exit interviews: priced on your yearly leavers, open for 12 months. If more people finish than your tier covers, the difference is due before the report opens.
Joe Kim
Founder
It doesn't have to be a fight.
I watched drivers we'd spent six weeks training leave in week eight. They hadn't been lied to; they'd been told what a new driver's schedule looks like, in an interview, by someone they wanted to say yes to. The only people who could have told them in a way they'd believe were the drivers who stayed, and nobody ever asked those drivers anything.
That’s the gap Heardby fills. People on the floor already know why their coworkers are leaving. They’ll tell you, if they trust that it won’t come back with their name on it and that someone will actually read it. I built a tool that does the listening the way I used to do it, except it can talk to twenty-four people on a night shift in a week, and nobody has to find me first.
And when someone does leave anyway, Onward is how we stay with them: one small step a day until they land.
What we promise your people. Out loud, before they start.
About 15 minutes about your job, on your own phone, with a neutral AI interviewer.
We don't text your people and we never ask for their numbers. The link goes out from your own phone.
Questions people ask first.
Nobody, by name. A report is about the team. A topic appears only when five or more people raised it, counts under five print as 'fewer than 5', and quotes are edited to remove anything that could point to one person. If you choose joint release, a steward or employee representative gets the identical report at the same moment you do.
Yes, and we'd rather you did. Mark the team as represented, release the report to the steward and the manager at the same moment, and the interviewer never asks about union matters. You're responsible for your bargaining obligations; we don't bypass them.
We keep the words of the conversation, the language, and the hour, rounded. No names, emails, phone numbers, IP addresses or logins, and the conversations themselves are deleted twelve months after the report. Your agreement says the report may not be used for any decision about an individual.