Find out what's wearing your crew down. Fix it before they quit.
Every person on your team gets the 15-minute conversation a manager with 100 people would need 25 hours to give. On their own phone, without their name on it. You get one report that says what to fix first, and a check 30 days later that shows whether it worked.
No app to install. English or Spanish. A topic only reaches you once five people have raised it.
One-on-ones: 100 people × 15 minutes = 25 hours, about 3 workdays (8-hour days).
Heardby: everyone in one week. One two-page report.
And people say things in a private conversation they won't say across a desk.
What it's worth to you
That’s 6 people a year, about $30,000. (20% of the team.)
A round for 30 people costs $750. Keeping one person you'd have lost covers it 6 times. Your first round is free.
Replacement-cost estimates for hourly roles commonly run $1,500 to $5,000; change the number to yours.
One platform, the whole job
Your people already know why they're leaving. Ask them while they still work for you.
"I can handle nights. I can't handle finding out Thursday that my Monday is gone."
They say it on breaks. They don't say it to you.
Say something a survey can't handle.
Type one honest answer and the interviewer will ask a follow-up; Heardby doesn't save this conversation.
Tap the ones that sound like your floor
Tap any that fit. Nothing is saved or sent.
Four steps. Two are yours, and they take about ten minutes. We handle the conversations and the report.
1
Pick a team
Name it, say roughly how many people, tell us what's prompting this. You get a link.
2
Send the link
Text it, tape it up in the break room, read it at the huddle. We give you the words.
3
They talk
Fifteen minutes on their phone with an interviewer who opens by saying it doesn't work for you. About nine questions. Follow-ups when something's real.
4
Read the report
Unlocks once five people finish. Themes by how many raised them, quotes, three things to do this quarter.
Night shift
5 more to unlock the report
Free round
Most teams start with a stay interview. There are eight other kinds of round, from exit interviews to a check before a schedule change.
See them all →Two pages. Your operations manager will read both of them.
Three numbers, the themes ranked by how many people raised them, the quotes that make each one real, and three things to do this quarter.
Round 3 · Warehouse, Night shift · 24 of 31 completed
0of 24
likely to leave
0of 24
would stay if one thing changed
0of 24
raised a concern about a supervisor
Every report also comes with a one-page version your supervisors can see: schedule, pay, equipment and process stay in; anything about the supervisors themselves comes out.
Works for any team. Built for the ones on their feet.
Warehouses & logistics
One supervisor, forty pickers, two shifts
Manufacturing
Mandatory overtime and a lead who's been there twenty years
Healthcare support
CNAs, techs, dietary, EVS: fastest turnover, least asked
Hospitality & retail
Front desk, housekeeping, floor: in the fifteen minutes between rushes
What we promise your people. Out loud, before they start.
A 15-minute conversation about your job. Nothing you say is shown with your name on it.
- I'm not your manager and I don't work for your company.
- Nothing you say is shown to anyone with your name on it.
- A topic only shows up in the report if at least 5 people raised it.
- You can skip any question or stop at any time.
- Taking part is voluntary. Nobody is told whether you did or didn't.
We don't text your people and we never ask for their numbers. The link goes out from your own phone.
Start
It doesn't have to be a fight.
I watched drivers we'd spent six weeks training leave in week eight. They hadn't been lied to; they'd been told what a new driver's schedule looks like, in an interview, by someone they wanted to say yes to. The only people who could have told them in a way they'd believe were the drivers who stayed, and nobody ever asked those drivers anything.
That’s the gap Heardby fills. People on the floor already know why their coworkers are leaving. They’ll tell you, if they trust that it won’t come back with their name on it and that someone will actually read it. I built a tool that does the listening the way I used to do it, except it can talk to twenty-four people on a night shift in a week, and nobody has to find me first.
Joe Kim
Founder
Why I built Heardby →When you book a call, you'll talk with an HR practitioner on our team. Book a call
Advise employers? Heardby pays HR consultants and brokers for introductions. Partners →
Run one round. Pick the team you're most worried about.
30people
Price for this round · after your free round
30 people, $750, first round free
What's in every round
- Interviews in English or Spanish
- The two-page report
- The supervisor-safe version
- Hear back and Promises kept
- A planning call and a report walk-through with a Heardby HR practitioner.
Plus the ongoing tools: open line, benefits line, team brief, job preview, Say it for the floor, Run it by the crew.
Less than the cost of replacing one person
Exit interviews: priced on your yearly leavers, open for 12 months. If more people finish than your tier covers, the difference is due before the report opens.
Questions people ask first.
Who sees what someone said?
Nobody, by name. A report is about the team. A topic appears only when five or more people raised it, counts under five print as 'fewer than 5', and quotes are edited to remove anything that could point to one person. If you choose joint release, a steward or employee representative gets the identical report at the same moment you do.
Can I use it with a union?
Yes, and we'd rather you did. Mark the team as represented, release the report to the steward and the manager at the same moment, and the interviewer never asks about union matters. You're responsible for your bargaining obligations; we don't bypass them. For union representatives
What do you keep, and can the report be used against someone?
We keep the words of the conversation, the language, and the hour, rounded. No names, emails, phone numbers, IP addresses or logins, and the conversations themselves are deleted twelve months after the report. Your agreement says the report may not be used for any decision about an individual.