Northline Distribution · Night shift
Benefits line report
24 of 31 completed · No answer attributed to a person.
Fictional employer, invented questions and counts.
142
Questions asked
84%
Answered from the documents
23
Not in the documents
What people asked most
Medical
- How does coinsurance work?Up 7 from last month (11)18
- What is the weekly deduction for employee plus spouse?New this month14
Dental
- Do braces count for my kid?Same as last month (9)9
401(k) and retirement
- How much does the company match on the 401(k)?Down 3 from last month (10)7
Leaving and COBRA
- What happens to my insurance if I quit?New this month6
What the documents couldn’t answer
Vision
- When does vision coverage start for new hires?New this month5
Other
- Is there a gym discount?New this month8
What to fix
- 118 people asked “How does coinsurance work”. Add a worked example with your plan’s numbers to the enrollment packet.
- 214 people asked “What is the weekly deduction for employee plus spouse”. Add a worked example with your plan’s numbers to the enrollment packet.
- 38 people asked “Is there a gym discount” and the documents couldn’t answer. Upload the document that covers it, or post the answer where people can find it.
Questions asked by fewer than 5 people are not shown. Answers and identities are never kept.